2018 CF ZEN (-10) 2 ¾” - ONLY 31”/32” - Bat Update

The 2018 CF Zen (-10) 2 ¾” (WTDXCBZ-18) bat was approved in all lengths by USSSA in 2017 using the existing testing protocol. DeMarini produced and delivered the 2018 CF Zen (-10) 2 ¾” bat beginning in the Fall of 2017. In the following months, USSSA made slight, but significant changes to its testing protocol. When re-tested under the new 2018 protocol, certain sizes of the 2018 CF Zen – the 31” (WTDXCBZ 2131-18) and 32” (WTDXCBZ 2232-18) ONLY – were suspended from USSSA play as of April 12th, 2018. While we review the ruling with USSSA, we will work to ensure you have a bat approved for play as quickly as possible. Details about our replacement program are available below. 

You can identify the 2018 CF ZEN Balanced 2 3/4” (-10) - 31"/21 oz and 32"/22 oz Baseball Bat with the following marks. Inline bat picture below. Custom models not pictured as they vary in color.

In an effort to minimize any difficulty you are experiencing due to this decision, we are offering two options to anyone impacted by the situation. Once you make your selection using the claim form available below, our team will immediately begin the process you chose to ensure the quickest and most effective response possible.

We apologize for any inconvenience this causes. Our goal is to get an industry-leading bat back in your hands as soon as possible. Our customer service team is available to answer any questions you have about which bat is right for you. They can be reached at 1-800-800-9932.

 

2018 CBZ Options

EXCHANGE YOUR BAT FOR A 2019 CF ZEN (-10) 2 ¾”:

Submit a claim using the form below to return your 2018 CF Zen (-10) 2 ¾” bat, and we’ll replace it with the 2019 CF Zen (-10) 2 ¾”.

  • Once you submit your claim for the replacement option, you will receive a prepaid shipping label via email within 36 hours. Upon receipt of your bat and proof of purchase, we will complete the replacement process by shipping your new bat within five business days.
  • A new 2019 CF Zen (-10) 2 ¾” bat will be shipped to you using 2nd Day Air.
  • The 2019 CF Zen (-10) 2 ¾” lineup is eligible for USSSA play. We have ensured these bats are approved under the current USSSA testing protocol.
  • This option is the quickest way to have your 2018 CF Zen (-10) 2 ¾” bat replaced with the new 2019 CF Zen (-10) 2 ¾” bat.
  • NOTE: If you own a custom bat, please submit a claim via the online claim form. You will receive a prepaid shipping label, and the DeMarini Customer Service team will contact you with your options when your bat is received.
  • More details can be found below in the ‘Frequently Asked Questions’ section.

RETURN YOUR BAT, RECEIVE A VOUCHER:

Submit a claim using the form below to receive a voucher for the full value of your bat (inline - $349.95: custom - $479.95). This voucher is redeemable for any inline stock product on DeMarini.com or the Wilson Family of Brands websites including slugger.com, wilson.com, atecsports.com, or evoshield.com.

  • Once you submit your claim for the return option, you will receive a prepaid shipping label via email within 36 hours. Upon receipt of your bat and proof of purchase, we will process it as a return and issue you a voucher via e-mail for your personal use for the retail value of your bat.
  • Vouchers are typically issued within two business days of receiving and processing your bat.
  • The voucher will allow you to order one inline stock product of your choosing from any Wilson Family of Brands website.
  • In the event you would like to purchase a product that is priced at a lower cost than the full value of your voucher, please reply to your original voucher code email to receive a second voucher for the difference (Two voucher maximum).
  • NOTE: If you ordered a custom bat, please submit a claim via the online claim form. You will receive a prepaid shipping label, and the DeMarini Customer Service team will contact you with your options when your bat is received.
  • More details can be found in the ‘Frequently Asked Questions’ section.  

CBZ 2018 FAQ