2017 CF ZEN BAT UPDATE

DeMarini has concluded its youth baseball bat BPF audit for USSSA and the following bats have been officially withdrawn from USSSA baseball play as a result of that audit: 

SKUNAME
WTDXCBR 2129-172017 CF Zen Balanced 2 5/8" (-8) - 29"/21 oz
WTDXCBR 2230-172017 CF Zen Balanced 2 5/8" (-8)  - 30"/22 oz
WTDXCBR 2331-172017 CF Zen Balanced 2 5/8" (-8)  - 31"/23 oz
WTDXCBR 2432-172017 CF Zen Balanced 2 5/8" (-8)  - 32"/24 oz
WTDXCBZ 1828-172017 CF Zen SL 2 3/4" (-10) - 28" /18 oz
WTDXCBZ 1929-172017 CF Zen SL 2 3/4" (-10) - 29" /19 oz
WTDXCBZ 2030-172017 CF Zen SL 2 3/4" (-10) - 30" /20 oz
WTDXCBZ 2131-172017 CF Zen SL 2 3/4" (-10) - 31" /21 oz
WTDXCBZ 2232-172017 CF Zen SL 2 3/4" (-10) - 32" /22 oz
WTDXCBZ 1929-17F12017 CF Zen Zero Dark  2 3/4" (-10) - 29" /19 oz
WTDXCBZ 2030-17F12017 CF Zen Zero Dark 2 3/4" (-10) - 30" /20 oz
WTDCCBZ17VCustom 2017 CF Zen 2 3/4" (-10)
WTDCCBR17VCustom 2017 CF Zen Balanced (-8)

2017 CF Zen (-10) 2 ¾” WTDXCBZ-17 Baseball Bat – Inline (including Zero Dark Models) Picture Below (custom models not pictured as they vary in color)

CBZ17

2017 CF Zen (-8) 2 5/8” WTDXCBR - 17 Baseball Bat – Inline Models Pictured Below (custom models not pictured as they vary in color)

CBR17

We thank you for your patience during this process. We apologize for any inconvenience this has caused you. Our goal is to get a bat back in your hands and on the field as soon as possible.

In an effort to minimize any difficultly you are experiencing due to this decision, we want to offer you several options to replace your 2017 CF Zen (-10) 2 ¾” or 2017 CF Zen (-8) 2 5/8” bat. Please select the option you feel most comfortable with and that meets your timing needs:

Return Options

Retool your bat

Return your bat and we’ll retool it to comply with USSSA requirements. (Timeline: We anticipate this will take up to approximately 3-4 weeks)

  • This solution will be serviced similarly to a warranty replacement. Simply send us your bat, and we’ll retool it - complete with a new end cap, new approval marking, and a new model code: CBZR-17 or CBRR-17.
  • Upon retooling, your bat will be eligible for USSSA play. 
  • Your retooled bat will be clearly marked.
  • We will ensure USSSA officials are informed of the new mark and model code.
  • More details on the retool solution can be found in the FAQ Section at the bottom of this page.

 

 

Return your bat; Receive a voucher.

Return your bat; Receive a voucher for the retail price of the bat (inline - $349.95: custom - $479.95) redeemable for any product on DeMarini.com or the Wilson Family of Brands websites including Slugger.com, Wilson.com, ATECsports.com, or EvoShield.com (Timing: At once)

  • Vouchers can be used on current models or future 2018 models as they become available
  • As soon as we receive and process your bat, we will issue you a voucher (or code), for your personal use and receipt, for the retail value of your bat. This code will be sent to you via email.
  • The voucher will allow you to order one product of your choosing from any Wilson Family of Brands website.
  • In the event you would like to purchase a product that is priced at a lower cost than the full value of your voucher, please reply to your original voucher code email to receive a second voucher for the difference (Two voucher maximum).

Exchange Your Bat

We have arranged an exchange program with several of our retail partners who are ready to replace your 2017 DeMarini CF Zen (-10) 2 ¾ and 2017 DeMarini CF Zen (-8) 2 5/8 barrel bat, for another DeMarini or Louisville Slugger bat available in stock. Please call the store in advance with questions related to product availability. These retail partners will only support walk-in customers for this exchange program. (Timing: At once)

If the retail value of the bat you choose is less than $349.95, DeMarini will issue you a single voucher for the difference redeemable on any of the Wilson Family of Brands sites, DeMarini.comSlugger.comWilson.comATECSports.com, or EvoShield.com

Exchange Participating Retail Partners

  • Triple S Sports    
    200 Deb Ave,
    Waco, TX 76712    
    (254) 776-6550

  • Better Baseball
    132 Carruth Dr.
    Marietta, GA 30060    
    (800) 997-4233
     
  • Hit after Hit    
    705 Airpark Center Dr.
    Nashville, TN 37217    
    (615) 399-2287
  • Inside the Park    
    2353 S Azusa Ave,
    West Covina, CA 91792    
    (626) 964-1800
  • Primtetime    
    14101 Q Street
    Omaha, NE 68137    
    (402) 596-2900
  • Bakers    
    3600 Beachwood Ct,
    Jacksonville, FL 32224    
    (904) 388-8126
  • Hock Sporting Goods    
    233 Racetrack Rd NW,
    Fort Walton Beach, FL 32547    
    (850) 243-9574
  • Tri State Sports Roy    
    140 Woodland Ave,
    Westwood, NJ 07675    
    (201) 664-4916
  • Academy Sports    
    7035 S 1300 E.
    Midvale, UT 84047    
    (801) 561-1887
     
  • Universal Athletics     
    13702 S 200 W B-8,
    Draper, UT 84020    
    (801) 566-3456

FAQ

To Initiate a Claim:

  1. Please complete the form below. (Note: While a receipt or proof of purchase is not required in order for you to submit your claim and receive a voucher, our automated form does require you to upload an image in the “Receipt Image” and in the “Product Image” form fields. Therefore, if you do not have your receipt, please upload a photo of your bat.  A picture is required in both fields for this form to be submitted.)
  2. Indicate your return option choice by entering either "Return for Voucher" or "Return for Retooling" in the "Description of Product Issue" field in the form below.
  3. After you have submitted the form below, we will send you a return shipping label and an address to return the bat.
  4. The shipping label will arrive via e-mail from “UPS Return Labels” within 72 hours. If you do not see this e-mail in your inbox, please check your spam filter.
  5. Once you have the return shipping label email, place the bat in a suitable box, print and attach the label and drop your shipment off at a nearby UPS store or pickup location.