We were recently informed by the USSSA that the 2017 DeMarini CF Zen (-10) 2 3/4” Barrel bat (SKU: WTDXCBZ-17) did not meet its preliminary audit requirements.

While we work closely with the USSSA on its further review of this specific model, we will offer our 2017 DeMarini CF Zen (-10) 2 ¾ barrel bat (as well as custom or limited edition variations) owners a voucher for the full retail price of the bat ($349.95) redeemable for any products on DeMarini.com, or any of Wilson family of brands websites.

To start the claim process and obtain your voucher, please see the instructions below. Any submitted claims will be considered final.

To Initiate a Claim:

  1. Please complete the form below. (Note: While a receipt or proof of purchase is not required in order for you to submit your claim and receive a voucher, our automated form does require you to upload an image in the “Receipt Image” and in the “Product Image” form fields. Therefore, if you do not have your receipt, please upload a photo of your bat.  A picture is required in both fields for this form to be submitted.)
  2. After you have submitted the form below, we will send you a return shipping label and an address to return the bat.
  3. The shipping label will arrive via e-mail from “UPS Return Labels” within 24 hours. If you do not see this e-mail in your inbox, please check your spam filter.
  4. Once you have the return shipping label email, place the bat in a suitable box, print and attach the label and drop your shipment off at a nearby UPS store or pickup location.
  5. As soon as we receive and process your bat, we will issue you a voucher (or code) for the full value of your bat ($349.95). This code will be sent to you via email as well.
  6. The voucher will allow you to order any one product, of your choosing, from any Wilson family of brands website. In the event you would like to purchase a product that is priced at a lower cost than the full value of your voucher, please call DeMarini Customer Service (1-800-800-9932) to receive a second voucher for the difference.


    If you have any additional questions, please call us at 1-800-800-9932 or read our FAQ's.

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