2017 CF ZEN BAT UPDATE

We want to offer you several options to replace your 2017 CF Zen (-10) 2 ¾” or 2017 CF Zen (-8) 2 5/8” bat. Please select the option you feel most comfortable with and that meets your timing needs:

Return Options

Retool your bat

Return your bat and we’ll retool it to comply with USSSA requirements.

  • Once you submit your claim for the retool option, you will receive a shipping label via email within 36 hours. Send your bat in, and we will complete the re-tool process within five business days. It will feature a new high-visibility end cap, new approval marking and a new model code: CBZR-17 or CBRR-17.
  • Upon retooling, your bat will be eligible for USSSA play. We have ensured that USSSA officials are informed of the new mark and model codes.
  • More details on the retool solution can be found in the FAQ Section at the bottom of this page.

 

 

Return your bat; Receive a voucher.

Submit a claim using the form below to receive a voucher for the full value of your bat (inline - $349.95: custom - $479.95). This voucher is redeemable for any inline stock product on DeMarini.com or the Wilson Family of Brands websites including Slugger.com, Wilson.com, ATECsports.com, or EvoShield.com.

  • Once you submit your claim for the retool option, you will receive a shipping label. Upon receipt of your bat, we will process it as a return and issue you a voucher via e-mail for your personal use for the retail value of your bat.
  • Vouchers are typically issued within two business days of receiving and processing your bat.
  • The voucher will allow you to order one inline stock product of your choosing from any Wilson Family of Brands website.
  • In the event you would like to purchase a product that is priced at a lower cost than the full value of your voucher, please reply to your original voucher code email to receive a second voucher for the difference (Two voucher maximum).

Exchange Your Bat

We have arranged an exchange program with several of our retail partners who are ready to replace your 2017 DeMarini CF Zen (-10) 2 ¾ and 2017 DeMarini CF Zen (-8) 2 5/8 barrel bat, for another DeMarini or Louisville Slugger bat available in stock. Please call the store in advance with questions related to product availability. These retail partners will only support walk-in customers for this exchange program. (Timing: At once)

If the retail value of the bat you choose is less than $349.95, DeMarini will issue you a single voucher for the difference redeemable on any of the Wilson Family of Brands sites, DeMarini.comSlugger.comWilson.comATECSports.com, or EvoShield.com

Exchange Participating Retail Partners

  • Triple S Sports    
    200 Deb Ave,
    Waco, TX 76712    
    (254) 776-6550

  • Better Baseball
    132 Carruth Dr.
    Marietta, GA 30060    
    (800) 997-4233
     
  • Hit after Hit    
    705 Airpark Center Dr.
    Nashville, TN 37217    
    (615) 399-2287
  • Primtetime    
    14101 Q Street
    Omaha, NE 68137    
    (402) 596-2900
  • Bakers    
    3600 Beachwood Ct,
    Jacksonville, FL 32224    
    (904) 388-8126
  • Hock Sporting Goods    
    233 Racetrack Rd NW,
    Fort Walton Beach, FL 32547    
    (850) 243-9574
  • Tri State Sports Roy    
    140 Woodland Ave,
    Westwood, NJ 07675    
    (201) 664-4916
  • Academy Sports    
    7035 S 1300 E.
    Midvale, UT 84047    
    (801) 561-1887
     
  • Universal Athletics     
    13702 S 200 W B-8,
    Draper, UT 84020    
    (801) 566-3456

FAQ

  • FREQUENTLY ASKED QUESTIONS
    • What is the best replacement for the 2017 CF Zen Senior League 2 5/8” (-8) bat?
      We recommend the following bats from DeMarini:
      • Re-tooled 2017 CF Zen Senior League 2 5/8" (-8)
      • 2017 Voodoo Balanced (-9) 2 5/8”
      • 2017 CF Zen (-5) 2 5/8”
      • 2017 CF Zen Senior League 2 5/8” (-10)
      • 2017 Voodoo One Balanced (-10) 2 ¾”
      • Note: We understand that the bat you may be interested in may not be in stock. Unfortunately this is the end of our 2017 product cycle. We are preparing to launch 2018 bats, which will begin shipping in early August.
    • What is the best replacement for the 2017 CF Zen Senior League 2 3/4” (-10) bat?
      We recommend the following bats from DeMarini:
      • Re-tooled 2017 CF Zen Senior League 2 3/4" (-10)
      • 2017 CF Zen Senior League 2 5/8” (-10)
      • 2017 Voodoo Balanced (-10) 2 3/4”
      • 2017 Voodoo One Balanced (-10) 2 3/4”
      • 2017 Voodoo Balanced (-9) 2 5/8”
      • Note: We understand that the bat you may be interested in may not be in stock. Unfortunately this is the end of our 2017 product cycle. We are preparing to launch 2018 bats, which will begin shipping in early August.
    • What is the retool solution for my bat?
      DeMarini will take your bat and add an element that makes it compliant and ready for game play. Retooled bats will be clearly marked, and markings will be communicated to the USSSA officials.
    • What type of performance can I expect from these re-tooled bats?
      Based on early feedback we’ve received from players who are using the re-tooled bats, as well as our Research & Development team, the performance of the re-tooled CF Zen bats is still best in its class. It has been tested by independent reviewers who also believe the bats are top performers. We’re confident these bats will perform to the level players have come to expect from DeMarini.
    • I already submitted a voucher claim, but would like the retooled bat instead. What do I do?
      If you previously submitted your bat, and received a voucher, you can use your voucher to purchase a new bat of your choosing. If you have received a label, but have not yet sent in your bat, please call our customer service team to arrange for a retooled bat instead.
    • How do I know if my bat is eligible for play in my league?
      All USSSA-compliant 2017 CF Zen (-10) 2 ¾” and 2017 CF Zen (-8) 2 5/8” bats are now clearly marked with a high-visibility orange end cap, as well as new orange markings on the barrel. These bats are available via having your bat retooled, or by purchasing a new retooled bat.
    • Rather than the voucher, could I get a cash refund for my bat?
      We are not offering cash refunds at this time. Your voucher can be used to purchase any inline stock product, of your choosing, from any Wilson Family of Brands website.
    • Can I get previous years’ models of this bat as a replacement?
      We no longer have previous models of this bat in our inventory. Please see the following list of DeMarini bat models we recommend you consider as a replacement:
      • Re-tooled 2017 CF Zen Senior League 2 3/4 (-10)
      • Re-tooled 2017 CF Zen Senior League 2 5/8 (-8)
      • 2017 CF Zen Senior League 2 5/8” (-10)
      • 2017 Voodoo Balanced (-10) 2 3/4”
      • 2017 Voodoo One Balanced (-10) 2 3/4”
      • 2017 Voodoo Balanced (-9) 2 5/8”
      • 2017 Voodoo Balanced (-9) 2 5/8”
      • 2017 CF Zen (-5) 2 5/8”
      • 2017 CF Zen Senior League 2 5/8” (-10)
      • 2017 Voodoo One Balanced (-10) 2 ¾”
    • Can I use my voucher on a non-bat purchase, like a Wilson glove?
      Yes. The voucher is good for a one-time purchase of any inline stock product, of your choosing, from any Wilson family of brands website, which includes DeMarini.com, Wilson.com, Slugger.com, ATECsports.com and EvoShield.com.
    • How long will it take for me to get my voucher?
      You will receive an e-mail within two business days of your bat being received and processed by our factory.
    • Why was there a provisional removal at first?
      After the initial ruling, we were working closely with USSSA to do further testing. Since then, it has been determined that these bats do not pass USSSA compression testing, so we’ve come up with a retool and repair option that make the bats compliant with USSSSA standards.
    • Where can I learn more about this ruling and subsequent updates?
      We will continue to share important updates on this page.
    • Which bats have been officially withdrawn from USSSA baseball?
      • WTDXCBR 2129-17 - 2017 CF Zen Balanced 2 5/8" (-8) - 29"/21 oz
      • WTDXCBR 2230-17 - 2017 CF Zen Balanced 2 5/8" (-8) - 30"/22 oz
      • WTDXCBR 2331-17 - 2017 CF Zen Balanced 2 5/8" (-8) - 31"/23 oz
      • WTDXCBR 2432-17 - 2017 CF Zen Balanced 2 5/8" (-8) - 32"/24 oz
      • WTDXCBZ 1828-17 - 2017 CF Zen SL 2 3/4" (-10) - 28" /18 oz
      • WTDXCBZ 1929-17 - 2017 CF Zen SL 2 3/4" (-10) - 29" /19 oz
      • WTDXCBZ 2030-17 - 2017 CF Zen SL 2 3/4" (-10) - 30" /20 oz
      • WTDXCBZ 2131-17 - 2017 CF Zen SL 2 3/4" (-10) - 31" /21 oz
      • WTDXCBZ 2232-17 - 2017 CF Zen SL 2 3/4" (-10) - 32" /22 oz
      • WTDXCBZ 1929-17F1 - 2017 CF Zen Zero Dark 2 3/4" (-10) - 29" /19 oz
      • WTDXCBZ 2030-17F1 - 2017 CF Zen Zero Dark 2 3/4" (-10) - 30" /20 oz
      • WTDCCBZ17V - Custom 2017 CF Zen 2 3/4" (-10)
      • WTDCCBR17V - Custom 2017 CF Zen Balanced (-8)

2017 CF Zen (-10) 2 ¾” WTDXCBZ-17 Baseball Bat – Inline (including Zero Dark Models) Picture Below (custom models not pictured as they vary in color)

CBZ17

2017 CF Zen (-8) 2 5/8” WTDXCBR - 17 Baseball Bat – Inline Models Pictured Below (custom models not pictured as they vary in color)

CBR17

To Initiate a Claim:

  1. Please complete the form below. Submit a form for each CBR-17 or CBZ-17 that you are retooling or returning for a voucher.
  2. Select "Return for Voucher" or "Return for Retooling".
  3. After you have submitted the form, we will send you a return shipping label within 36 hours to send the bat to DeMarini via UPS 2nd Day. The subject line of the email with your return shipping label will contain 'UPS Label Delivery'.
  4. Once you have the return shipping label email, place the bat in a suitable box, print and attach the label and drop your shipment off at a nearby UPS store or pickup location.
  5. Note: In the event that you have questions after submitting your claim, please reply directly to the email you received. Please do not submit another claim to check status or to ask a question.